We issue a store credit, exchange or refund for all original priced items that are unworn, unwashed, and unaltered in their original unused condition including original tags attached.
All merchandise should be returned within 14 days after delivery for a refund.
All merchandise for personal use, such as SHEA BUTTER, WAISTBEADS, EARRINGS are not eligible for return and refund due to hygiene.
All merchandise should be returned within 14 days after delivery for a different size, style or store credit.
Returned items must include tags and hygiene stickers. Items that do not meet these conditions will be refused and returned to the shipper’s address on file.
Returns require a minimum of 2-5 business days to arrive at our warehouse. Please allow an additional 1-2 business days to process your return upon arriving at our warehouse.
All SALE cannot be returned except the wrong size or style was received.
All accessories are FINAL SALE. No exchanges. No returns.
An order can only be cancelled before it has been dispatched.
You are responsible for the delivery cost of your exchange.
Price adjustments are available on items purchased at original price 24 hours before a sale.
Delivery charges are only refundable where goods are faulty. Please allow 3 business days for a refund to be processed on merchandise that were received damaged.
All sale items are not eligible for return, since these are final sales, therefore there would be No Returns and Exchanges for all items on sale.
